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Client Relations Coordinator

1 week ago

Manila, National Capital Region, Philippines MicroSourcing Full time
About MicroSourcing

We believe our strength lies in our people's diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. Our commitment to equality is not merely a slogan – it's our way of life. We don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

In this role, you will work closely with clients to capture their needs and feedback, communicating effectively with care managers and senior management. You will undertake scheduling and rostering tasks to ensure uninterrupted service delivery, informing clients about any changes to their schedules. Your exceptional communication skills, both verbal and written, will enable you to build strong relationships with clients and care personnel.

Requirements
  • At least 2 to 3 years of CSR fulfillment experience in any industry (preferably healthcare dealing with elderlies)
  • Sound understanding of personnel scheduling and rostering tasks in a dynamic environment
  • Exceptional communication skills, both verbal and written