Global Managed Services Product Leader

2 days ago

Manila, National Capital Region, Philippines beBeeServices Full time ₱1,000,000 - ₱1,500,000
Job Summary

We are seeking a seasoned Managed Services Product Manager to lead our team in developing and delivering innovative, vendor-aligned services.

This role will focus on building strategic relationships with key vendors and distributors, driving service growth, procurement efficiency, and training enablement.

The ideal candidate will have strong experience managing vendor relationships, negotiating contracts, and creating scalable frameworks.

They will also possess excellent communication, negotiation, and leadership skills.

As a key member of our team, you will be responsible for:

  • Designing and integrating scalable, vendor-aligned services by collaborating with engineering, solution architects, and support teams.
  • Partnering with Finance and Procurement on pricing models, budgeting, and cost optimization.
  • Championing a customer-centric approach by analyzing feedback, improving reliability and security standards, and serving as an escalation point for critical vendor-related issues.
Key Responsibilities

In this role, you will have the opportunity to shape the future of business communication. We value innovative spirit and seek individuals ready to bring their unique vision and expertise to our team.

  • Build and manage strategic relationships with key vendors (e.g., Fortinet, AWS, Azure) and distributors (e.g., Ingram Micro).
  • Own the full product lifecycle for managed services across SD-WAN, SASE, networking, UCaaS, cloud, IoT, and hardware.
  • Design and integrate scalable, vendor-aligned services by collaborating with engineering, solution architects, and support teams.
  • Partner with Finance and Procurement on pricing models, budgeting, and cost optimization.
  • Champion a customer-centric approach by analyzing feedback, improving reliability and security standards, and serving as an escalation point for critical vendor-related issues.
Requirements

To succeed in this role, you will need:

  • Strong experience managing vendor and distributor relationships.
  • Proven ability to negotiate contracts, SLAs, and pricing to drive business value.
  • Background in product lifecycle management, especially across networking, cloud, UCaaS, and IoT solutions.
  • Skills in service design, operational integration, and creating scalable frameworks.
  • Financial acumen in pricing models, budgeting, and cost optimization.
  • Customer-first mindset with experience improving service quality and handling escalations.
  • Knowledge of compliance, risk management, and vendor security assessments.
  • Ability to collaborate cross-functionally with Sales, Marketing, Finance, and Support.
Benefits

We offer a range of benefits that support your personal and professional growth, including:

  • Room to grow at a high-growth company.
  • An environment that celebrates ideas and innovation.
  • Your work will have a tangible impact.
  • Flexible time off.
  • Fun events at cool locations.
About Us

We are a global leader in providing network, voice services, and IT security solutions.

Our mission is to solve ISP vendor sprawl and IT headaches, helping customers maximize uptime and improve the bottom line.

We strive to be at the forefront of innovation and leadership in the IT industry.

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