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Staff Optimization Specialist

1 week ago

Quezon City, National Capital Region, Philippines TaskUs Full time

**Job Summary**

We are seeking a skilled Workforce Planner to join our team. As a Workforce Planner, you will play a crucial role in ensuring that our staff optimization strategies meet the demands of our clients.

**Key Responsibilities:**

  • Coordinate with operations, clients, and client services to gather all relevant data related to forecasting and calculation of program requirements
  • Maintain a roster of staff with accurate employee details which includes availability, preferences, and skills
  • Publish over/under snapshots, and create action plans to address staffing gaps or minimize overages
**Requirements**
  • Bachelor's degree in Business Administration, Human Resources, or related field
  • Minimum 2 years of experience in workforce planning or a related field
  • Excellent analytical and problem-solving skills
  • Ability to work well under pressure and meet deadlines