Network Systems Specialist

4 days ago


Manila, National Capital Region, Philippines Globe Telecom Full time

At Globe Telecom, our mission is to build a better world for our customers and stakeholders. We are committed to delivering exceptional network services and solutions that meet their evolving needs.

Job Summary

We are seeking a highly skilled and experienced Fault Management Expert to join our team. As a key member of our Network Operations group, you will be responsible for monitoring and resolving network faults and incidents in a timely and efficient manner.

Main Responsibilities:

  1. Monitor and acknowledge alarms at the Alarm Management System (AMS) and Element Management System (EMS) for Core network.
  2. Create fault tickets for network incidents and outages.
  3. Perform first-line troubleshooting of alarms, outages, and network quality/performance issues.
  4. Update the status of all open tickets and clear them immediately upon restoration of the fault.
  5. Evaluate incidents and escalate them to support groups as necessary.
  6. Provide regular and timely information on incident status until resolution.
  7. Resolve complaints endorsed by the Service Desk.
  8. Implement activities/work requests assigned by Team Leaders based on agreed schedules and quality standards.
  9. Perform vertical and horizontal escalation during instances of network outages or degradation.

Requirements:

  1. Possession of a degree in Electronics or Computer Engineering with 2 years of work experience in the Telecommunications industry.
  2. Fresh graduates with good academic records may also apply.
  3. Intermediate experience in elements maintained by specific disciplines is preferred.


  • Manila, National Capital Region, Philippines Globe Telecom Full time

    Globe Telecom, a leading telecommunications company in the Philippines, is seeking a highly motivated and skilled Network Monitoring Systems Specialist to manage and optimize its multi-vendor network monitoring system (NMS). The successful candidate will be responsible for supporting all necessary activities related to the NMS, including software upgrades,...


  • Manila, National Capital Region, Philippines Expand Force IT Solutions Inc. Full time

    Key Responsibilities:System Administration:Install, configure, and maintain servers (both physical and virtual), operating systems, and related hardware and software.Ensure the availability, reliability, and performance of the company's infrastructure systems.Manage and monitor system resources (CPU, memory, storage) to ensure optimal performance.Manage...


  • Manila, National Capital Region, Philippines ACEN Shared Services, Inc. Full time

    **Company Overview:**ACEN Shared Services, Inc. is a leading provider of IT services and solutions. We are committed to delivering high-quality services that meet the evolving needs of our customers.**Job Description:**As an IT Infrastructure Specialist, you will play a critical role in designing, implementing, and maintaining our company's infrastructure....


  • Manila, National Capital Region, Philippines Global Staff Network Full time

    Job OverviewAs a Junior IT Specialist at Global Staff Network, you will play a critical role in maintaining our IT infrastructure and supporting employees in their technical needs.Responsibilities:First-Line Support: Address technical issues related to hardware, software, and networking for staff and end-users.Troubleshooting: Resolve technical problems in a...


  • Manila, National Capital Region, Philippines Cimplex Solutions Inc. Full time

    At Cimplex Solutions Inc., we are seeking a skilled IT System and Network Engineer to join our team. As an IT System and Network Engineer, you will be responsible for ensuring the stability and security of our IT infrastructure.About the RoleThis role involves performing daily technical and network administrative support to all employees. You will be...


  • Manila, National Capital Region, Philippines Altcon Service Tech Inc. Full time

    About the Role:We are seeking an experienced IT Specialist to join our team at Altcon Service Tech Inc. The ideal candidate will have a solid background in networking protocols, experience with monitoring tools, and hands-on knowledge of cloud platforms. Additionally, the successful applicant should be proficient in virtualization technologies such as VMware...


  • Manila, National Capital Region, Philippines Staff Domain Inc Full time

    We are looking for a highly skilled Network Support Specialist to join our team at Staff Domain Inc. As an L2 Service Desk professional, you will be responsible for resolving technical incidents related to networking, cloud services, and security systems.Key Responsibilities:Resolve Level 2 technical incidents related to networking, cloud services, and...


  • Manila, National Capital Region, Philippines B1G2 TECHNOLOGIES INTERNATIONAL INC. Full time

    The RoleWe are seeking a skilled Systems Administrator to support and maintain our IT infrastructure. As a key member of our technical team, you will handle the installation, configuration, and management of servers, desktops, and network devices.Main Responsibilities:Install, configure, and maintain servers, desktops, and network devices.Manage ESET...


  • Manila, National Capital Region, Philippines Source Telecommunications, Inc. Full time

    **Key Responsibilities:**The successful candidate for our Network Systems Engineer position will be responsible for providing front-line support for our network services. This includes troubleshooting, resolving issues, and ensuring high availability of our systems.


  • Manila, National Capital Region, Philippines RCBC Realty Corporation Full time

    Job SummaryThe IT Specialist will play a vital role in supporting RCBC Realty Corporation's technology operations. Key duties include managing IT infrastructure, delivering technical assistance, implementing new solutions, documenting processes, collaborating with teams, and staying updated on emerging technologies.Key Performance IndicatorsSustained...


  • Manila, National Capital Region, Philippines EDM IT WEB SOLUTIONS OPC Full time

    About UsAt EDM IT WEB SOLUTIONS OPC, we are committed to delivering cutting-edge technology solutions that meet the evolving needs of our clients.We are seeking an experienced System and Network Administrator to join our team. This is a full-time position requiring strong technical skills and excellent communication abilities.Key ResponsibilitiesAdminister,...


  • Manila, National Capital Region, Philippines Ubiquity Full time

    Ubiquity is a fast-growing BPO company that requires a Senior Network Specialist to maintain its infrastructure equipment from design through implementation and support. As part of a team of motivated engineering and business professionals around the globe, you will shape the technological foundation of a multi-national organization.Job...


  • Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

    We are seeking a highly skilled Optical Network Specialist to join our organization. The successful candidate will be responsible for the maintenance, troubleshooting, and optimization of optical network equipment, ensuring network stability and efficiency.Key Responsibilities:Network Equipment Maintenance: Oversee the maintenance and support of WDM, OTN,...


  • Manila, National Capital Region, Philippines Inspiro Full time

    Job Description:Inspiro seeks a skilled Network and System Administrator to provide expert-level support for our IT infrastructure. The ideal candidate will have at least 2 years of experience in technical support and a strong background in systems administration. Responsibilities include overseeing day-to-day server operations, monitoring system access and...


  • Manila, National Capital Region, Philippines Alpha Build Contract Developers Inc. Full time

    About the RoleAlpha Build Contract Developers Inc. is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will be responsible for ensuring the efficient operation of technology systems, devices, and infrastructure across construction sites and offices.You will maintain hardware, software, and network systems, providing technical...


  • Manila, National Capital Region, Philippines Royal Caribbean Group Full time

    Royal Caribbean Group is seeking a highly skilled network professional to oversee the optimization of our onboard Wi-Fi network. As a Senior Network Optimization Specialist, you will be responsible for analyzing and troubleshooting network performance to enhance the user experience.Key Responsibilities:Manage and support the captive portal system that...


  • Manila, National Capital Region, Philippines Spanasiacarrier Full time

    At Spanasiacarrier, we are seeking a highly skilled Network Operations Specialist to join our team.This is a full-time opportunity for a motivated individual to work in the Information Technology department.As a Network Operations Specialist, you will be responsible for gathering and analyzing operational data to identify trends and areas of improvement.You...


  • Manila, National Capital Region, Philippines Worldwide Healthstaff Solutions Full time

    We are seeking a highly skilled and proactive IT Systems and Network Engineer with additional Tier 1 support responsibilities to join our team. This role combines expertise in configuring, maintaining, and troubleshooting IT infrastructures with providing frontline support for basic IT issues and software like Smartsheet, Ringover, and Bullhorn. The ideal...


  • Manila, National Capital Region, Philippines Emapta Full time

    Emapta is a leading telecommunications provider delivering high-speed internet and cutting-edge network solutions. As a Network Systems Engineer, you will play a critical role in building and maintaining our extensive fiber-optic infrastructure to provide reliable, high-performance connectivity solutions.In this role, you will configure, stage, and build...


  • Manila, National Capital Region, Philippines EDM IT WEB SOLUTIONS OPC Full time

    About the PositionWe are seeking an experienced System and Network Administrator to join our team at EDM IT WEB SOLUTIONS OPC.The ideal candidate will have a strong background in Systems and Network administration and be able to provide excellent support to our team.ResponsibilitiesAdminister, configure, and maintain Systems and Network...