Service Delivery Specialist

BASE OFFICE: FORD COMMONWEALTHPreferred Experience:✓ Vehicle Sales✓ Hospitality✓ Retail JobSummary: The Delivery Specialist proactively deliver the Ford Guest Experience process at an exceptional level to all Guests that come into contact with the Dealership's sales department, specifically to manage the keep me informed process, preparing the guest's...

Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead process documentation...

Senior Governance RoleThe Senior Governance Specialist plays a pivotal role in ensuring exceptional customer services and championing the idea of excellent service delivery across the organization. The position collaborates closely with teams to address client and program concerns, thereby enhancing the client experience.Key Responsibilities:Support team...

Technical Support Specialist Job DescriptionThe ideal candidate will provide technical support to end users across the organization, delivering exceptional IT service to employees at all levels. This remote role is crucial in delivering top-notch technical assistance.Key ResponsibilitiesProvide technical support for PCs and mobile devices.Diagnose and...

Operational Excellence SpecialistThis role supports the foundation of a unified Customer Success department.The ideal candidate combines strong analytical and process-thinking skills with a collaborative mindset to drive operational excellence in delivery operations.Key ResponsibilitiesSupport the design, implementation, and continuous improvement of...

About the RoleWe are seeking a seasoned professional to oversee the delivery of new orders for business customers across our range of services. This pivotal role entails taking ownership of orders from initiation to completion, eliminating handoffs between departments to enhance the overall customer experience.Effective communication, project management...

Manager, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working onsite in Cainta, Philippines you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion for leading, mentoring and coaching? Looking...

Customer Service and Data Entry Specialist Job Description:Job Title: Customer Service & Data Entry SpecialistKey Responsibilities:Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone.Enter, update, and verify orders, ensuring accuracy and timely fulfillment.Maintain stock accuracy, update...

Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead process...

Job DescriptionWe are seeking an experienced and detail-oriented professional to join our operations team. The successful candidate will be responsible for facilitating same-day deliveries across the US, dispatching runs, and communicating with cross-functional teams.This is a unique opportunity to contribute to the success of our dispatch operations. If you...