Service Delivery Manager

Responsibilities Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead...

Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead process documentation...

Responsibilities Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead...

BASE OFFICE: FORD COMMONWEALTHPreferred Experience:✓ Vehicle Sales✓ Hospitality✓ Retail JobSummary: The Delivery Specialist proactively deliver the Ford Guest Experience process at an exceptional level to all Guests that come into contact with the Dealership's sales department, specifically to manage the keep me informed process, preparing the guest's...

Overview We are looking for an experienced General Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. Responsibilities Lead security, maintenance, and housekeeping...

Overview Oversee the daily operation of Human Resources department, ensuring compliance with company policies and labor laws. Support HR initiatives including recruitment, employee relations, performance management, payroll coordination and training. Also provides guidance to HR staff and acts as a link between management to promote a positive and productive...

Overview We are looking for an experiencedGeneral Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. What You’ll Do Lead security, maintenance, and housekeeping...

Overview We are looking for an experienced General Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. Responsibilities Lead security, maintenance, and housekeeping...

Overview Senior Service Delivery Manager / Senior Operations Manager role with responsibilities across program performance, client relationships, and operational leadership in a BPO environment. Responsibilities Analyze and maintain all Client Service Level Agreements; implementation improvement plans as needed Partnering with business development to...

Opportunity to lead a major infrastructure project onsite Role offers broad scope in HR, admin, and site operations About Our Client Our client is one of the leading infrastructure developer in the country. Job Description Manage site operations: housing, catering, sanitation, and maintenance Oversee HR functions: onboarding, timekeeping, labor...