Expert Onboarding Consultant

2 hours ago

San Fernando, Central Luzon, Philippines beBeeImplementation Full time ₱72,000 - ₱96,000
Job Role Overview

The Implementation Specialist plays a pivotal role in the customer onboarding process. This position involves guiding clients through the setup and activation of their Ylopo account.

  • Provide expert support, troubleshooting assistance and training to new clients during the setup phase.
  • Initiate regular contact with clients in setup via phone, email and text messages.
  • Follow up consistently with clients experiencing roadblocks in the setup process.
  • Ensure timely responses to client inquiries, providing exceptional customer support.

This role demands excellent communication skills, meticulous attention to detail and exceptional organizational abilities. The ideal candidate will have a proven track record of delivering outstanding service, both internally and externally.

Special projects may be assigned, requiring the successful candidate to take initiative and see tasks through to completion.

Key Qualifications
  • Previous experience in support, training or customer service roles.
  • A professional demeanor.
  • Maintain consistent work habits and a strong work ethic.
  • Develop and maintain strong organizational skills and attention to detail.
  • Able to multitask and work independently towards deadlines.
Compensation Package

The monthly compensation for this role is PHP 40,000.

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