
Program Delivery Specialist
7 days ago
We are seeking an experienced Operations Manager to lead the delivery of our online programs. The ideal candidate will have a strong background in operations management, with expertise in Kajabi and Zoom.
- Job Description:
- • Manage day-to-day operations of our online programs
- • Set up each cohort in Kajabi (modules, emails, automations, tagging, access dates)
- • Manage weekly content drip and communications
- • Handle participant enrollment, tagging, survey tracking, and progress reporting
- • Troubleshoot access issues, subscription problems, or payment questions (via Stripe)
- Required Skills & Qualifications:
- • 3+ years of experience managing operations for online programs, courses, or memberships
- • Strong Kajabi experience (or similar LMS)
- • Excellent English (spoken and written)
- Benefits:
- • Opportunity to work on a premium online course that brings together health experts to deliver evidence-based support for people with autoimmune conditions
- • Flexible remote work arrangement
- • Competitive compensation package
About the Role
This is a full-time position, requiring end-to-end program operations. The successful candidate will be responsible for setting up each cohort in Kajabi, managing weekly content drip and communications, and handling participant enrollment, tagging, survey tracking, and progress reporting. Additionally, they will troubleshoot access issues, subscription problems, or payment questions via Stripe.
The ideal candidate will have a strong background in operations management, with expertise in Kajabi and Zoom. They must also possess excellent communication skills and be able to work independently with minimal supervision.
Responsibilities Include:
- Manage daily program operations
- Set up and manage cohorts in Kajabi
- Manage weekly content delivery and communications
- Handle participant enrollment and tagging
- Troubleshoot technical issues
- Monitor program performance and make recommendations for improvement
Requirements:
- 3+ years of experience in operations management
- Strong Kajabi experience (or similar LMS)
- Excellent English (spoken and written)
- Ability to work independently with minimal supervision
What We Offer:
- Competitive compensation package
- Flexible remote work arrangement
- Opportunity to work on a premium online course that brings together health experts
-
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