Training and Development Director
5 days ago
We're seeking a highly motivated and experienced professional to fill the role of Restaurant Front of the House Training Head at our client's organization in Mandaluyong City. As a key member of the operations team, you'll play a critical role in driving business growth through effective training and development initiatives.
Your primary responsibility will be to develop and implement comprehensive training programs that enhance the skills and knowledge of Front of House staff, ensuring they deliver exceptional customer experiences and meet the highest operational standards.
To succeed in this role, you'll need a strong background in training and development, with at least five years of experience in a similar position. You should also possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Areas of Responsibility:
- Develop and implement training programs that align with business objectives and meet the needs of Front of House staff.
- Conduct regular training needs analysis to identify areas for improvement and develop targeted training solutions.
- Collaborate with cross-functional teams to ensure seamless integration of training initiatives.
- Maintain accurate records of training activities, including participant feedback and evaluation data.
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