Rent Payment Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeRentCollector Full time $7,800 - $8,000
Job Overview

We are seeking a detail-oriented and organized Rent Collector to fill this role. The successful candidate will be responsible for rent collection, communication with tenants, record keeping, dispute resolution, reporting, and compliance with legal requirements.

Key Responsibilities:
  • Rent Collection: Initiate and follow up on rent payment reminders to ensure timely payments from tenants.
  • Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
  • Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our system.
  • Dispute Resolution: Collaborate with tenants to resolve any disputes or questions related to their rent payments or leases.
  • Reporting: Provide regular updates regarding outstanding payments, collection efforts, and tenant interactions.
  • Compliance: Ensure that all collection processes adhere to relevant laws and regulations.
Requirements:
  • Previous experience in rent collection, property management, or a related field is preferred.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants.
  • Knowledge of rental laws and regulations in the applicable market.


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