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Customer Relationship Management Head

3 weeks ago

Taguig, National Capital Region, Philippines Best Reliable Resources Full time

We seek a highly skilled Customer Relationship Management Head to lead our efforts in delivering exceptional customer experiences at Best Reliable Resources.

This role involves developing and implementing customer relationship management strategies, building strong relationships with customers, analyzing customer feedback to identify areas for improvement, and ensuring that all customer interactions meet our high standards.

  • Main Objectives:
  • Develop and implement effective customer relationship management strategies.
  • Build strong relationships with customers through regular communication and issue resolution.
  • Monitor customer feedback and identify areas for improvement.
  • Collaborate with other departments to ensure seamless customer experiences.

Qualifications:

Bachelor's degree in Business Administration or Communications.Minimum 1-3 years of experience in customer-facing roles.Excellent communication and leadership skills, and proficiency in Customer Service, English Language, and Account Management.

Work Environment:

Dynamically changing office environment with opportunities for growth and development.Flexible working hours.