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Client Relationship Manager
2 weeks ago
Overview
Ayuda Business Management Solutions Inc. is dedicated to delivering exceptional customer experiences through innovative solutions.
Job Summary:
We are looking for a skilled Client Relationship Manager to join our team. In this role, you will be responsible for managing customer relationships, generating sales leads, and providing exceptional customer service.
Key Responsibilities:
- Build and maintain strong relationships with customers.
- Generate new sales leads by identifying customer needs.
- Provide accurate information to customers using various tools and methods.
- Meet sales targets and call handling quotas.
- Resolve customer complaints in a timely manner.
- Keep records of customer interactions and process customer accounts.
Requirements and Skills:
- Prior experience in customer support or client services.
- A track record of consistently meeting or exceeding sales targets.
- Strong phone handling skills and active listening abilities.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
