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Operations Lead

1 week ago

Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full time

Job Description

Sysgen RPO, Inc. is seeking an experienced Operations Lead to oversee our accounts receivable team.

About the Role

The successful candidate will have a strong background in team management and process improvement. They will be responsible for leading a team of professionals in achieving operational excellence and ensuring that all processes are followed correctly.

Key Responsibilities

  • Team Leadership: Lead a team of professionals in achieving operational excellence.
  • Process Oversight: Ensure that all team members are following established processes and procedures.
  • Performance Monitoring: Monitor KPIs and SLAs of the team and identify areas for improvement.
  • Process Improvement: Identify opportunities for process improvement and develop and implement new processes and procedures.

Requirements

  • Experience: Minimum 3 years' experience working in an accounts receivable/banking environment.
  • Education: College/Bachelor's degree in business administration or a related discipline.
  • Skills and Qualifications: Excellent systems and process knowledge. Knowledge and experience in Logistics and Order Supply Chain. Intermediate MS Excel skills.