Service Excellence Director
6 days ago
- Creativity and Proactivity: Demonstrate creativity, proactivity, and a bias for action.
- Relevant Experience: Possess experience in Marketing, Organizational Development, Psychology, or Customer Experience.
- Leadership Skills: Exhibit exceptional project leadership skills, attention to detail, and good judgment.
- Analytical Skills: Show ability to aggregate and analyze customer feedback, as well as create Customer Journey Maps and Employee Journey Maps.
- Communication Skills: Possess excellent written communication skills and the ability to inspire others to action.
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Director of Operations Management
3 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeJob DescriptionThe Director will be responsible for overseeing contact center operations, including management of supervisors, quality control, production, and hours. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales growth.The Director will work closely with corporate leadership to...
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Director of Customer Service and Support
7 days ago
Angeles City, Central Luzon, Philippines Hr1001 Full timeJob DescriptionThe Director of Customer Service and Support is responsible for overseeing the day-to-day operations of our Call Center. This includes ensuring that all staff members have the necessary training and resources to perform their duties effectively.Key Responsibilities:Provides leadership to front line Supervisors, ensuring operational and...
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Director, Technology Services
16 hours ago
Angeles City, Central Luzon, Philippines Ventra Health Full timeAbout UsVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions...
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Director of Operations
6 days ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Business Director
3 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeAbout the RoleMass Markets, a leading Business Process Outsourcing (BPO) company, is seeking an experienced Director to oversee contact center operations. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of driving sales growth.The Director will be responsible for managing supervisors,...
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Process Excellence Director
6 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeTransform Your CareerJoin Sutherland as a Service Optimization Specialist and take your career to the next level.As a key member of our team, you will have the opportunity to work on high-impact projects that drive business growth and improvement.ResponsibilitiesDevelop and implement service optimization strategies that improve customer experience and reduce...
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Director of Operations Role
6 days ago
Angeles City, Central Luzon, Philippines TaskUs Full timeJob Overview: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We're looking for a skilled Director of Operations to oversee and direct the activities of multiple campaigns, ensuring timely and high-quality delivery of results.Key Responsibilities:Oversee and direct the...
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Business Process Management Director
7 days ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout MCIMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.The Director is responsible for managing and developing supervisors and all...
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Sales and Service Excellence Lead
7 days ago
Angeles City, Central Luzon, Philippines HRK Consulting Corp. Full timeJob Summary:We are looking for a Sales and Service Excellence Lead to join our team at HRK Consulting Corp. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive sales growth and improve customer satisfaction. This will involve analyzing performance data, identifying areas for improvement, and...
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Food Service Director
2 days ago
Olongapo City, Central Luzon, Philippines Jollibee Group of Companies Full timeAt the Jollibee Group of Companies, we are looking for a highly skilled Food Service Director to lead our store operations and drive business growth.About the JobThe Food Service Director is responsible for the development and achievement of the store's business objectives such as sales and profitability targets, customer satisfaction, and food safety...
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Facility Services Director
14 hours ago
Palayan City, Central Luzon, Philippines Sutherland Full timeJob Summary: We are seeking a Facility Services Director to manage our facility operations in Cabanatuan City, Philippines. This role requires expertise in managing and coordinating all aspects of facility operations, developing preventive maintenance programs, and overseeing vendor relationships.Key Responsibilities:Manage and coordinate all...
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Service Excellence Specialist
6 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeResponsibilities and QualificationsThis position requires a creative and proactive individual with experience in marketing, organizational development, psychology, or customer experience. The ideal candidate will possess exceptional project leadership skills, an eye for detail, and good old-fashioned common sense. Additionally, they should be able to inspire...
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Operational Director
6 days ago
Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full timeAbout the RoleWe are seeking an experienced Executive Leader or Operational Director to join our Allegiant Manpower Group Solutions Inc. team.Job Summary:The ideal candidate will have a proven track record in improving operational efficiency and increasing revenue. They will be responsible for managing staff, developing business strategies, and ensuring...
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Operations Director
25 minutes ago
Angeles City, Central Luzon, Philippines Majorel Full timeJob DescriptionThe Operations Director role is a high-level position that oversees the sales operation, ensuring it meets and exceeds targets, goals, and operational KPIs. The successful candidate will be responsible for managing a team of sales advocates, supervising their performance, and driving a winning sales culture.About MajorelMajorel is a global...
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Retail Project Coordinator Director
14 hours ago
Angeles City, Central Luzon, Philippines Rockwell Land Corporation Full time**Retail Project Coordinator DirectorWe are seeking a highly experienced Retail Project Coordinator Director to oversee and coordinate our retail project efforts. In this role, you will be responsible for leading cross-functional teams to deliver high-quality retail projects that exceed customer expectations.Key Responsibilities:Develop and implement...
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Building Operations Director
16 hours ago
Angeles City, Central Luzon, Philippines Rockwell Land Corporation Full timeJob OverviewWe are seeking a Building Operations Director to join our team at Rockwell Land Corporation. The ideal candidate will have a strong background in building operations and maintenance, as well as excellent leadership and communication skills.Key ResponsibilitiesThe successful candidate will be responsible for:Developing and implementing building...
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Executive Culinary Director
6 days ago
Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Chef to join our team at Allegiant Manpower Group Solutions Inc. as an Executive Culinary Director.Key Responsibilities:Create new recipes that meet the high standards of our restaurant.Supervise and oversee kitchen operations, ensuring that all dishes are prepared to perfection.Interview and...
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Director of IT Operations and Strategy
14 hours ago
Angeles City, Central Luzon, Philippines Ventra Health Full timeAbout UsVentra Health is a business solutions provider dedicated to helping facility-based physicians practice anesthesia, emergency medicine, hospital medicine, pathology, and radiology. We partner with healthcare organizations to deliver data-driven solutions that address complex revenue and reimbursement challenges.Our RequirementsWe're seeking an...
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Accounts Payable Director
6 days ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the Role:MCI is seeking an experienced Accounts Payable Director to lead our accounts payable function. As a key member of our finance team, you will oversee the accurate and timely processing of invoices, payments, and vendor relationships.Key Responsibilities:• Supervise and mentor a team of accounts payable specialists• Oversee the end-to-end...
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Financial Operations Director
7 days ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the JobMCI is seeking an experienced Financial Operations Director to join our team. As a key member of our finance department, you will be responsible for overseeing the day-to-day financial activities of the organization and supervising the finance team.The ideal candidate will have a strong background in financial management and leadership, with a...