
Strategic Account Transformation Expert
5 days ago
Transformative Account Growth Specialist
We are seeking an experienced and skilled Account Manager to join our team. This role is ideal for someone with a strong background in SaaS account management, marketing automation knowledge, and the ability to deliver exceptional customer experiences.
The Account Manager will be responsible for managing and growing relationships with client's enterprise and high-value real estate clients.
- Own and manage a portfolio of high-value clients (real estate agencies, franchises, and enterprise accounts).
- Serve as the primary point of contact for onboarding, adoption, and ongoing account strategy.
- Deliver strategic recommendations to optimize campaign performance, branding, and ROI.
- Partner with Product, Marketing, and Support teams to ensure a seamless client experience.
- Identify upsell and cross-sell opportunities to drive revenue growth.
- Provide regular reporting and insights on account health, usage, and performance.
- Lead quarterly business reviews and ensure client satisfaction and retention goals are met.
Qualifications
- 5+ years of experience in Account Management, Customer Success, or Client Services for a SaaS, MarTech, or AdTech company.
- Strong understanding of digital marketing, paid media, and automation workflows (experience with Meta Ads Manager, Google Ads, or CRMs is a plus).
- Proven ability to manage enterprise-level accounts and drive growth.
- Excellent communication, presentation, and relationship-building skills.
- Analytical mindset with the ability to interpret campaign data and make data-driven decisions.
- Experience in the real estate industry is highly advantageous but not required.
- Comfortable working in a fast-paced startup environment with evolving priorities.
- Flexibility in work hours and location, with a focus on managing energy rather than time.
Professional Development Opportunities
- Access to online learning platforms
- A collaborative, no-silos environment, encouraging learning and growth across teams
- A dynamic social culture with team lunches, social events, and opportunities for creative input
- Health insurance
- Leave Benefits
- 13th Month Salary
If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity.
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