Strategic Product Specialist
2 days ago
Transforming Education through Innovation
We're seeking a skilled technical expert to join our Revenue Operation Department. As a strategic partner to sales teams, and strong communicator, you'll drive product value, sales success, and prospect satisfaction.
Key Responsibilities:
- Customer Engagement & Solution Design:
- Engage in functional and technical discussions with customers, understanding their requirements and pain points.
- Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
- Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
- Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
- Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
- Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
- Stay updated on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
- Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
- Address technical questions and follow up on pending issues.
- Invest in personal and professional growth, expanding your technical skills and product knowledge.
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