
Digital Platform Operations Specialist
2 weeks ago
Are you passionate about digital platforms and looking for a challenging role? We are seeking a skilled Digital Platform Operations Specialist to join our team
Job Description:
We are a leading international financial services provider, and we're looking for someone with strong technical expertise to support our Adobe Experience Manager (AEM) platform. As a Digital Platform Operations Specialist, you will play a key role in maintaining and enhancing our AEM infrastructure, supporting asset and content delivery, managing dispatcher configurations, and ensuring platform performance and security.
Key Responsibilities:
- Maintain and update platform support documentation as needed.
- Participate in platform upgrades and patching activities.
- Adhere to established change management procedures.
- Provide off-hours and extended shift support when required.
- Participate in On-Call rotation to provide AEM platform support.
- Take proactive ownership of incidents and issues until resolution.
- Log and track identified system problems through to resolution.
- Create and maintain documentation on processes, policies, application configurations, and user support materials.
- Communicate effectively and collaborate with cross-functional teams.
Required Skills and Qualifications:
Strong knowledge of AEM architecture and Cloud Platform services. Good technical expertise of Web Server like Apache HTTPD, IIM etc. Good technical expertise in integrating log/app monitor tools like Nagios, New Relic, Splunk, DEVO and Dynatrace with AEM. Experience with CMS/AEM Developer tools such as: Apache Felix, Apache Sling, Jackrabbit, CRXDE, etc. Experience with LINUX/UNIX. Good knowledge of AWS and CDN-WAF like Akamai. Windows PowerShell knowledge is a plus. Good understanding/knowledge on HTML/CSS. Ability to interpret/configure HTML Headers.
Benefits:
As part of our global team, we'll support you in shaping the future you want to see. We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
About Us:
We are a leading international financial services provider, helping people make their decisions easier and lives better.
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