Advanced Email Quality Assurance Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeEmailMarketingQA Full time ₱1,080,000 - ₱1,200,000
Job Summary

An Email Marketing QA Lead is required to manage workflow queues, conduct campaign QA and partner with stakeholders on compliance, audit, and documentation processes.

The successful candidate will play a critical role in ensuring the accuracy, compliance, and performance of lifecycle marketing efforts.

This is a remote role requiring availability during U.S. EST hours.

This job offers a competitive compensation package and opportunities for professional growth and development.


About the Role

We are seeking an experienced Email Marketing QA Lead who can provide high-quality assurance and support to our marketing teams.

The successful candidate will be responsible for managing task assignments across multiple team members, performing QA reviews of CRM campaign assets, HTML templates, and audience definitions.

The Email Marketing QA Lead will also maintain and reinforce QA playbooks, compliance runbooks, and documentation standards.

This role requires strong communication and collaboration skills, as well as the ability to work independently and prioritize tasks effectively.


Responsibilities
  • Manage task assignments across multiple team members to ensure on-time delivery and proper prioritization
  • Perform QA reviews of CRM campaign assets, HTML templates, and audience definitions
  • Maintain and reinforce QA playbooks, compliance runbooks, and documentation standards
  • Lead weekly reporting on QA metrics, backlog activity, and work queue health
  • Support recurring audits (e.g., opt-out compliance, pixel/tag verification)
  • Partner with product, privacy, and engineering teams to ensure marketing governance policies are met

Requirements
  • 3+ years of experience in CRM operations, email QA, or campaign compliance roles
  • Proven ability to coordinate task assignments across a team
  • Intermediate to advanced experience with CRM/marketing technology tools (e.g. Braze, SFMC, Hightouch, Google/Adobe Analytics)
  • Experience maintaining QA documentation, compliance protocols, and campaign opt-out/pixel/tag governance
  • Proficiency with Google Workspace, Slack, and JIRA or equivalent task tools
  • Experience supporting marketing audits or collaborating with legal/privacy teams
  • Understanding of dynamic scripting (e.g., Liquid, AMPscript)
  • Familiarity with Google Tag Manager or similar pixel tracking tools
  • Working knowledge of SQL for light data analysis
  • Experience in tag implementation or troubleshooting

What We Offer
  • A competitive compensation package
  • Opportunities for professional growth and development
  • A flexible work-from-home arrangement
  • A supportive team environment
  • Regular feedback and coaching

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