Training and Quality Development Specialist

3 days ago

Tacloban City, Eastern Visayas, Philippines beBeeTraining Full time ₱3,500,000 - ₱5,000,000

We're seeking a seasoned professional to spearhead our training and quality initiatives. The ideal candidate will possess excellent leadership skills, a strong understanding of adult learning principles, and experience in quality assurance or process improvement.

Job Description
  • The Training and Quality Lead is responsible for designing, developing, and delivering comprehensive training programs that enhance employee skills and knowledge while establishing and monitoring quality standards to ensure operational excellence and customer satisfaction.
Key Responsibilities
  • Develop training plans aligned with organizational goals and objectives.
  • Design engaging and effective training programs using various methodologies.
  • Create and maintain high-quality training materials, including presentations, manuals, job aids, and assessments.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Stay up-to-date on the latest training methodologies and technologies.
  • Manage the learning management system (LMS) and ensure accurate training records.
Quality Assurance
  • Develop and implement quality standards, policies, and procedures across relevant departments or functions.
  • Establish key performance indicators (KPIs) and metrics to monitor and measure quality performance.
  • Conduct regular audits and reviews to identify areas for improvement and ensure compliance with quality standards.
  • Analyze quality data, identify trends, and develop action plans to address root causes of quality issues.
Requirements
  • Bachelor's degree in any related field.
  • At least 3+ years of experience in training and development, with a strong understanding of adult learning principles.
  • At least 1 year of experience in quality assurance or process improvement.

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