Development Leader

4 hours ago

Tacloban City, Eastern Visayas, Philippines beBeeTraining Full time ₱1,500,000 - ₱2,500,000
Job Overview

The Training and Quality Lead plays a pivotal role in enhancing employee skills and knowledge through effective training programs. This dynamic individual is responsible for developing, implementing, and evaluating training initiatives to drive continuous improvement.

Key Responsibilities:
  • Conduct thorough needs assessments to identify training gaps and develop comprehensive plans aligned with organizational objectives.
  • Design and deliver engaging training programs utilizing various methodologies, including workshops, e-learning modules, on-the-job training, and blended learning approaches.
  • Create and maintain high-quality training materials, such as presentations, manuals, job aids, and assessments.
  • Coordinate and schedule training sessions, ensuring optimal participation and resource allocation.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and implement improvements as needed.
  • Stay current on the latest training methodologies and technologies.
  • Manage the learning management system (LMS) and ensure accurate training records.
Quality Assurance
  • Develop and implement quality standards, policies, and procedures across relevant departments or functions.
  • Establish key performance indicators (KPIs) and metrics to monitor and measure quality performance.
  • Conduct regular audits and reviews to identify areas for improvement and ensure compliance with quality standards.
  • Analyze quality data, identify trends, and develop action plans to address root causes of quality issues.
  • Collaborate with cross-functional teams to implement quality improvements and ensure alignment.
  • Track and report on quality performance to management, highlighting achievements and areas needing attention.
  • Ensure adherence to relevant industry regulations and standards.
Requirements
  • A curious and authentic approach to work.
  • Passionate about delivering exceptional client satisfaction.
  • Bachelor's/College Degree in a related field.
  • At least 3+ years of experience in training and development, with a strong understanding of adult learning principles.
  • At least 1 year of experience in quality assurance or process improvement.
  • Proven experience in designing and delivering various types of training programs.
  • Familiarity with learning management systems (LMS) and e-learning development tools.
  • Strong knowledge of quality management principles and methodologies.
  • Excellent interpersonal skills and ability to relate to people at various levels of the organization.
  • Excellent presentation and facilitation skills.
  • Strong written and verbal communication skills and interpersonal skills.
  • Analytical and problem-solving abilities.
  • Attention to detail and commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Proficiency in Google Suite (Sheets, Slides, Docs).
  • Strong leadership and coaching skills.
  • Adaptability and proactive approach to problem-solving.
  • Ability to prioritize multiple projects and adapt to an evolving environment.

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