Disaster Relief Agent

12 hours ago


Cavite City, Calabarzon, Philippines beBeeAgent Full time ₱80,000 - ₱100,000
Job Description

MCI, a leading Business Process Outsourcing (BPO) company, is seeking skilled agents to work remotely in response to disaster relief efforts. This temporary position requires individuals who can apply customer service techniques and learn account management systems while improving the customer experience.

The ideal candidate will be responsible for assisting customers with service inquiries, learning common requests and solutions, and providing exceptional solutions to simple requests. They must also have strong organizational, written, and oral communication skills, as well as basic knowledge of Microsoft Office Suite and Windows operating systems.

Key Responsibilities
  • Assist customers with service inquiries
  • Learn common requests and solutions
  • Improve the customer's experience
Benefits
  • HMO coverage plus dependent
  • Dental coverage
  • Free meal during training
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
Requirements
  • Must be 18 years old or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • Basic knowledge of Microsoft Office Suite and Windows operating systems
What You Can Expect from MCI

We offer competitive compensation and benefits packages designed to grow with you over time. Our team members enjoy a variety of rewards and incentives that go beyond a paycheck, including career growth and learning opportunities.



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