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Clinical Customer Service Representative

1 week ago

Manila, National Capital Region, Philippines Eucalyptus Full time
Patient Support Specialist

We're seeking an experienced Patient Support Specialist to join our team. In this role, you'll provide exceptional customer support to our patients, helping them navigate various conditions and health-related issues.

Your Responsibilities
  • Support patients through a range of conditions, primarily via email
  • Collaborate with our doctors, pharmacies, and delivery partners to identify opportunities to improve our products, processes, or service
  • Work in rotating shifts, supporting different markets
  • Provide exceptional customer support, communicating effectively with colleagues and customers
What We Offer
  • A dynamic, fast-paced work environment
  • Opportunities for professional development and career growth
  • A competitive salary and benefits package
  • A collaborative, supportive team environment