Associate Technical Support Professional
6 days ago
The Associate Technical Support Professional role at Emerson Electric offers a unique opportunity to make a meaningful impact in the company's operations.
In this capacity, you will provide critical support to our global customer care team by interpreting and processing order documentation requirements based on customer needs. This involves managing the electronic exchange of order documentation with customers, collaborating with project engineers and managers to fulfill documentation requirements, and driving growth platforms and supporting operational pillars.
Your key responsibilities will include:
- Identifying and gathering relevant documents as per customer specifications
- Participating in document review meetings with project administrators, project managers, and document controllers
- Managing the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit)
- Responding to customer inquiries and requests via email and identifying the need for escalation
- Recording and managing customer transactions in business systems like CRM, DocPro, and SharePoint
To succeed in this position, you will require a Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related fields. Basic knowledge of Office 365 applications and Adobe Acrobat is also necessary.
We foster an inclusive and diverse work environment that supports employee growth and well-being. Our comprehensive benefits package includes market-competitive pay, comprehensive insurance coverage, retirement benefits, and more. We invest in employee development through career advancement opportunities and merit-based increases, providing a safe and healthy work environment.
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Technical Support Associate
6 days ago
Mandaluyong City, National Capital Region, Philippines Archangel Technologies, Inc. Full timeARCHANGEL TECHNOLOGIES, INC. is an I.T. consulting and services organization that provides versatile solutions to digitally enhance business operations and help in adapting change seamlessly and effectively to streamline processes for clients' businesses to achieve more satisfied customers, attract investors, and earn more profit.Position: Technical Support...
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Technical Support Professional
6 days ago
Makati City, National Capital Region, Philippines Oracle Full timeThe Customer Success Associate Development Program is a comprehensive onboarding experience designed to equip entry-level candidates with the necessary skills and knowledge to excel in Oracle NetSuite. As an Associate Technical Support Engineer, you will participate in a dynamic training program focused on building customer management and technical...
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Technical Support Associate
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Makati City, National Capital Region, Philippines Pinoybisnes Full timeJob Title: Technical Support AssociateWe are looking for a skilled Technical Support Associate to join our customer support team. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues related to our products and services.Key Responsibilities:Respond to client inquiries and resolve technical issues through...
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Technical Assistance Associate
5 days ago
Mandaluyong City, National Capital Region, Philippines TeleTech Holdings, Inc. Full timeAs a Technical Assistance Associate at TeleTech Holdings, Inc., you'll have the opportunity to make a real difference in our clients' lives by providing expert technical support and guidance. In this role, you'll work closely with our team to resolve technical issues, improve customer satisfaction, and drive business growth.About the Team:We're a dynamic and...
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IT Technical Support Associate
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Mandaluyong City, National Capital Region, Philippines ConnectOS Full timeAt ConnectOS, we are committed to delivering exceptional customer experiences through our innovative solutions and dedicated team. We are seeking an experienced Sales Support Executive to join our team and contribute to our mission.ResponsibilitiesProvide technical support and assistance to clients.Manage client contracts and ensure compliance with company...
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Technical Support Associate
5 days ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeAbout the RoleWe are seeking a skilled Technical Support Associate to join our team at Neksjob Corporation.Key Responsibilities:Provide accurate information about products and servicesResolve customer concerns and complaints with empathy and efficiencyMaintain accurate records of customer interactions and transactionsWork collaboratively with colleagues to...
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Technical Support Expert
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Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full timeWe are recruiting a skilled Technical Support Expert to join our Euroland IR PH team as an Associate Service Delivery Consultant. This exciting opportunity involves providing top-notch technical assistance to our clients worldwide.The ideal candidate will have extensive experience in technical support and a deep understanding of web and mobile applications....
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Technical Sales Associate
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Mandaluyong City, National Capital Region, Philippines DRM Inc. Full timeJob Summary: • The Technical Sales Associate is responsible for providing the necessary technical and administrative support to the sales business unit to achieve revenue growth. The Technical Sales Associate is responsible for ensuring exceptional customer service is achieved consistently. Key Result Areas: • Assists in the execution of sales strategies...
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Technical Support Associate ERP
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Makati City, National Capital Region, Philippines Oracle Full time**Job Description**The Technical Support Associate ERP position at Oracle offers a unique opportunity to build a long-term career in the tech industry. As a key member of our team, you will provide exceptional customer support, drive business growth, and develop your professional skills.**Core Responsibilities:**Deliver world-class support to Oracle clients...
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Associate Technical Support Engineer
6 days ago
Makati City, National Capital Region, Philippines Oracle Full timeThe Customer Success Associate Development Program (CSADP) prepares entry-level candidates for an exciting and rewarding career within Oracle NetSuite. Associate Technical Support Engineers participate in an initial onboarding experience focused on building customer management and technical knowledge through training, development, and shadowing.Our...
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Associate Technical Support Engineer
6 days ago
Makati City, National Capital Region, Philippines Oracle Full timeThe Customer Success Associate Development Program (CSADP) prepares entry-level candidates for an exciting and rewarding career within Oracle NetSuite. Associate Technical Support Engineer (ERP) participates in an initial onboarding experience focused on building customer management and technical knowledge through training, development, and shadowing.Our...
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Sales Associate
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Mandaluyong City, National Capital Region, Philippines DRM Inc. Full timeCompany Overview: DRM Inc. is a dynamic and innovative company dedicated to providing exceptional products and services to our customers.Job Description: As a Technical Sales Associate, you will play a critical role in supporting our sales business unit, driving revenue growth, and delivering exceptional customer service. You will assist in executing sales...
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IT Technical Support Professional
3 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full timeJob Overview:We are looking for an experienced Product Application Support professional to join our team at ConnectOS. As a key member of our support team, you will be responsible for providing technical assistance to internal teams and external clients, ensuring timely resolution of application-related issues.Responsibilities:Investigate application logs,...
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Technical Support Professional
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Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our innovative team. As a member of our Support team, you will have the unique opportunity to help build out a critical function for our company.The ideal candidate is someone who works hard, demonstrates strong problem-solving skills, and is willing to go above and beyond to provide...
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Technical Support Professional
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Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout PenbrothersWe are dedicated to connecting talented Filipinos with global opportunities in high-growth startups and dynamic companies. Our partnership provides a platform for seamless integration and effective setup of our SmartDeploy product for clients.Our client specializes in simplifying device management, security, and efficiency. Their IT teams...
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Technical Support Professional
5 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Full timeThe Frontline Support Engineer plays a crucial role in delivering exceptional customer experiences and ensuring that our customers receive timely and effective support. As a member of our Customer Experience team, you will be part of a dynamic and fast-paced environment where you can learn and grow with the company.Key Responsibilities:Receiving and acting...
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Technical Support Professional
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Quezon City, National Capital Region, Philippines JK Network Services Full timeJK Network Services is a world leader in business process consultancy and information technology services, and we're looking for a Technical Support Professional to join our team in Quezon City. As a Technical Support Professional, you'll provide Level 1 technical support to clients via various channels, including phone, email, and chat.Your key...
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Technical Support Professional
3 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeAbout Us:Neksjob is a leading provider of technical support services.Job Description:We are seeking a skilled Technical Support Professional to join our team. As a Help Desk Expert, you will be responsible for providing timely and effective technical assistance to our customers.Your Responsibilities:Provide technical support and troubleshooting assistance to...
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Software Technical Support Professional
5 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Electric Full timeAt Emerson Electric, we pride ourselves on providing world-class technical support to our customers. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers through various digital channels. With a strong background in engineering, you will be able to resolve customer inquiries, quote products, and perform...
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Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full timeIf you are a customer-focused individual with excellent communication skills, we want to hear from you!About the RoleNeksjob Philippines is seeking a Customer Support Associate with Performance Bonuses to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key...