Global Cash Collector

1 week ago

Biñan, Calabarzon, Philippines beBeeCollections Full time $60,000 - $80,000
Job Description

We are seeking a highly skilled and experienced Collections Specialist to join our global team. As a key member of our Collections Team, you will be responsible for efficiently collecting cash from customers while maintaining positive relationships and ensuring adherence to company policies and procedures.

You will work closely with the Collections Team Lead to develop and maintain customer relationships, both internal and external, and have an awareness of cultural and regional differences. You will also be responsible for query handling and investigation, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.

In addition, you will be responsible for cash allocation, assisting with identification of payments, and ensuring short paid reasons are identified and correctly categorized and resolved within the month payment is received. You will also process final notices, working with internal stakeholders, and take appropriate levels of action in cases of non-payments, including up to account closure and service termination.

Requirements
  • 3+ years proven track record of successful cash collection in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organizational and planning skills with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker
Benefits
  • Remote first culture
  • Health care coverage
  • Education reimbursement
  • Competitive paid time off
  • 4 self-care days per year
  • National holidays
  • 2 founder days + Juneteenth observed
  • Paid volunteer time
  • Charitable contribution match
  • Monthly wellness or home office reimbursement
  • Access to modern health (mental health platform)
  • Parental leave
  • Retirement plan with match/contribution
Seeing Beyond the Job Ad

We recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team.

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