Debt Resolution and Management Specialist

7 days ago


Manila, National Capital Region, Philippines FIRSTMAC OPERATIONS CENTER PTY LTD-PHILIPPINE BRANCH Full time
Job Description:
The Collections Officer is a key member of our team, responsible for managing and resolving delinquent mortgage accounts. This role requires a strong focus on customer service, as well as excellent analytical and problem-solving skills.

Responsibilities:
  • Manage and resolve delinquent mortgage accounts
  • Develop and implement effective collection strategies
  • Build and maintain strong relationships with customers
  • Maintain accurate records and reports

Requirements:
  • 2+ years of experience in mortgage and/or auto collections
  • Demonstrated ability to work in high-volume environments
  • Strong analytical and problem-solving skills


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