Reporting and Insights Expert for QC Operations
4 days ago
Company Overview
VXI Global Holdings B.V. (Philippines) is a leading company in the industry.
Job Description
We are seeking a highly skilled Reporting and Insights Expert for QC Operations to join our team.
Responsibilities
- Generate, collate, and provide meaningful analysis and statistical reports used in decision-making and issue them out in a timely manner to the appropriate channel and recipient.
- Design standard reports and metrics reporting to the line of business involving relevant performance metrics and ensure compliance on the meaningful use and application of these reports.
- Investigate and analyze data and decide upon alternatives to complete the assignment.
- Interface and collaborate with operational counterparts and partners (report analyst, operations managers, directors, etc.) in benchmarking, processes and data mapping, subject-matter sharing, and provide backup support.
- Write, edit, index, or revise a variety of technical user documentation such as articles, reports, tables, and other documentation related to the specified Line of Business.
- Work with business leads (SD, OM, AD) of the programs the analyst supports to improve reporting structure, integrity, and processes.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Work independently with users to define concepts.
- Perform other duties that may be assigned from time to time.
Requirements
The ideal candidate should possess:
- A Bachelor's/College Degree in Computer Science, Information Technology, or equivalent.
- Experience in reporting tools and methodologies is a must (SQL, Python Superset, GCP Looker).
- Familiarity with Quality Department processes and methodologies is an advantage.
- Equivalent experience may be substituted for any of the above.
Must be amenable to work on a graveyard shift schedule in our QC Munoz site.
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