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Business Systems Analyst

1 month ago

Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Nityo Infotech Services Philippines Job Opportunity

We are seeking a skilled System Analyst to join our team in BGC, Taguig. As a System Analyst, you will be responsible for handling customer complaints and user requests on a daily basis.

Key Responsibilities:
  • Analyze incidents and service requests to provide the best solution to resolve or complete them.
  • Perform automations for repeated incidents or service requests to reduce turn-around time.
  • Contribute to the team by handling customer complaints and user requests.
Requirements:
  • Bachelor's Degree in IT, Computer Science, or relevant courses.
  • At least 1-3 years of relevant experience.
  • Required skillset: Unix, Shell scripting, Python, SQL, XML, Analytical Thinking, Java (optional).

This is a critical support role that may require on-call or shift work, especially during deployments or major issues in the production system.