Home Based Customer Service Agent

22 hours ago


Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000
Job Summary

MCI delivers tailored solutions to meet the diverse needs of clients. As a customer service agent, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow established protocols while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
Candidate Qualifications

Must have prior customer service experience and strong proficiency in English, both written and spoken.

Must be able to work from home with high-speed internet connection, an appropriate quiet work environment, and a typing speed of 20+ WPM.

Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with Windows operating systems are required.

What You Can Expect From This Role

You can expect competitive compensation and benefits packages, including HMO coverage and performance bonuses.

Able to multitask and self-manage effectively, skilled in troubleshooting and follow-up, and excellent interpersonal skills are necessary for this role.



  • Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱350,000

    Remote Customer Service AgentThis is an exciting opportunity to join our team as a Remote Customer Service Agent. In this role, you will be the primary point of contact for customers, handling their inquiries and resolving any issues they may have.You will be working from home, providing excellent customer service skills, and using your problem-solving...


  • Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job OverviewWe are seeking a skilled Remote Customer Service Agent to join our team. This is an exciting opportunity to work from home and handle inbound and outbound customer service initiatives for a diverse portfolio of well-known clients.In this role, you will be responsible for handling incoming inquiries, proactively reaching out to existing customers,...


  • Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱80,000 - ₱100,000

    Remote Customer Service ProfessionalWe are seeking skilled professionals to support a range of customer service initiatives for clients.This is an opportunity to contribute to high-impact projects with iconic brands. Strong proficiency in English, both written and spoken, is required.Candidates must have prior call center experience and reside within a...


  • Makati City, National Capital Region, Philippines KONE Full time $30,000 - $50,000 per year

    The KC3 agent is the main entry point for customer requests related to unplanned maintenance services, 24 hours / 7 days.He/She is responsible of all activities between logging the customer requests, find an available technician, dispatching the call, to call acceptance from the maintenance technician.He/She is also trained to identify and manage all...


  • Marikina City, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    About This RoleThis is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands.As a Remote Customer Service Agent, you'll be responsible for assisting customers with enquiries and providing excellent service. This entails handling inbound and outbound calls professionally and efficiently, resolving customer...


  • Makati City, National Capital Region, Philippines Kone México Full time

    The KC3 agent is the main entry point for customer requests related to unplanned maintenance services, 24 hours / 7 days.He/She is responsible for all activities from logging customer requests, finding an available technician, dispatching the call, to call acceptance by the maintenance technician.He/She is also trained to identify and manage critical safety...


  • Marikina City, National Capital Region, Philippines beBeeCustomer Full time ₱6,000 - ₱12,000

    Job Title: Home Based Customer Service RepresentativeThis is a remote opportunity to work as a customer service representative handling inbound calls and emails in a professional manner.The successful candidate will be responsible for resolving customer inquiries and requests, escalating feedback as required, and working with internal teams to ensure prompt...


  • Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱50,000 - ₱100,000

    Job OpportunityThis is an exciting chance to contribute to impactful projects with renowned brands. As a remote customer service representative, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products all while delivering exceptional service.About the RoleHandle inbound and outbound calls professionally and...


  • Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱2,400 - ₱3,600

    Remote Customer Service RoleWe are seeking a highly skilled and motivated Remote Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through professional and efficient communication.Responsibilities:Handle inbound and outbound calls in a timely and...


  • Makati City, National Capital Region, Philippines Vault Outsourcing Opc Full time ₱500,000 - ₱1,000,000 per year

    About the job Customer Support Agent Job Summary: The Customer Support Agent is responsible for assisting customers with Business Loans, Line of Credit, and Business Account products, ensuring a smooth and efficient customer experience. This includes handling inbound calls and responding to customer emails via CRM systems. Customer Support Agents...