Home-Based Customer Service Representative
1 day ago
This is an exciting opportunity to join our team as a Remote Customer Service Agent. In this role, you will be the primary point of contact for customers, handling their inquiries and resolving any issues they may have.
You will be working from home, providing excellent customer service skills, and using your problem-solving abilities to resolve customer complaints in a timely and professional manner.
We are looking for someone with a strong command of the English language, both written and spoken, who is able to work independently and as part of a team.
The ideal candidate will have previous call center experience and a proven track record of providing excellent customer service.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Use problem-solving skills to resolve complex customer complaints.
- Work independently and as part of a team to achieve goals and objectives.
- Provide excellent customer service skills, including communication and interpersonal skills.
- Previous call center experience.
- Strong command of the English language, both written and spoken.
- Able to work independently and as part of a team.
- Excellent customer service skills, including communication and interpersonal skills.
- HMO coverage plus dependent.
- Dental coverage.
- In-house dental assistance worth ₱5,000.
- Free meal during training.
- Career growth and learning opportunities.
- Allowances for rice, clothing, laundry, and meals.
- Performance and loyalty bonuses.
- Opportunities for growth and promotion.
- Employee shuttle services.
- Company retreats and off-site events.
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
Please note that we do not discriminate against any employee or applicant on the basis of age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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