Home-Based Customer Experience Representative

1 day ago


Marikina City, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
About This Role

This is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands.

As a Remote Customer Service Agent, you'll be responsible for assisting customers with enquiries and providing excellent service. This entails handling inbound and outbound calls professionally and efficiently, resolving customer issues on the first call through effective problem-solving, researching and retrieving information across systems to support customer needs, and accurately documenting interactions and processing claims.

The ideal candidate will have strong proficiency in English, both written and spoken, as well as prior call center experience. They will also be able to work from home and have a high-speed internet connection.

We offer a competitive compensation package and a range of benefits, including health insurance, dental coverage, and performance bonuses. Our team members enjoy career growth opportunities, shuttle services, and company retreats.

In this role, you will be working in a dynamic environment where no two days are the same. You will have the opportunity to develop your skills and expertise while making a real impact on our customers' experiences.



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