IT Service Catalog Developer

1 week ago


Manila, National Capital Region, Philippines beBeeManager Full time
Job Description

We are seeking a talented Service Catalog Manager to join our team. As a key member of our IT department, you will play a crucial role in developing and maintaining our service catalog.

The ideal candidate will have excellent communication and stakeholder management skills, with the ability to collaborate across teams to ensure seamless service delivery.

You will be responsible for analyzing service demand, translating it into actionable requirements, and preparing documentation to support service catalog management.

In addition, you will drive continuous service improvements, ensuring the service catalog is accurate, up-to-date, and consistently reflects the current state of IT services.

Key responsibilities include:

  • Collaborating with IT customers to understand service demand and translate it into actionable service catalog requirements.
  • Preparing and maintaining Service Catalog Management documentation, including standard operating procedures (SOPs), guidelines, and work instructions.
  • Driving continuous service improvements to enhance the process and adapt to evolving business needs and new ways of working.


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