Performance Monitoring Associate

6 days ago


Davao City, Davao, Philippines OfficePartners360 Full time

We are looking for a Performance Monitoring Associate to join our team at OfficePartners360. In this role, you will be responsible for monitoring and analyzing performance metrics to identify areas for improvement.

About the Role:

  • You will work closely with the Operations team to identify areas of improvement and implement strategies to optimize performance.
  • You will also analyze daily MIS reports to identify trends and areas for improvement.

Responsibilities:

  1. Monitor and analyze performance metrics to identify areas for improvement.
  2. Develop and maintain accurate and up-to-date records of agent performance and attendance.
  3. Collaborate with the Operations team to identify areas of improvement and implement strategies to optimize performance.

Requirements:

  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and collaboration skills.


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