Technical Support Expert

3 days ago


Paranaque City, Calabarzon, Philippines beBeeSupport Full time ₱30,000 - ₱60,000
Job Description

We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and resolving technical issues promptly.

Your key responsibilities will include:

  • Providing effective day-to-day IT support to our employees
  • Troubleshooting, diagnosing, and resolving technical issues
  • Utilizing our service management system to log and track issues
  • Escalating complex issues to internal and third-party teams when necessary

You will work closely with our IT Support Manager and other team members to improve service delivery processes and ensure that our employees receive the best possible support.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven experience in an IT support or helpdesk role
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Familiarity with service management systems and tools
  • Ability to work independently and as part of a team
Benefits

We offer a range of benefits to our employees, including:

  • Comprehensive health and life insurance
  • Flexible leave credits
  • Quarterly perks boxes
  • Endless opportunities for career advancement
  • Annual Performance Review with Salary Increase
Why Work With Us?

We are a dynamic and supportive team that is passionate about creating a work environment that fosters your professional growth and overall well-being. We offer a range of opportunities for career advancement and provide comprehensive training programs to support your development.



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