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Sales Support Specialist

1 week ago

Baguio City, Cordillera, Philippines Neksjob Corporation Full time

About the Role

This Customer Service Representative role is an exciting opportunity to join our contact center team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that exceed our clients' expectations. Your primary responsibility will be to provide excellent customer service to our clients via phone, email, or chat, while also resolving client queries and concerns in a timely and professional manner.

Requirements and Qualifications

To succeed in this role, you will need to possess:
  • A high school diploma or equivalent
  • At least six months of experience in a customer-facing role (preferably in a BPO environment)
  • Excellent English language skills (written and verbal)
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

Benefits

We understand the importance of offering a comprehensive benefits package that supports the well-being of our team members. In addition to your competitive salary, you can expect to receive world-class facilities, best-in-class health insurance for you and your dependents, paid leaves, and career advancement opportunities through our Track Trainee Program.

Career Advancement Opportunities

We are committed to helping our team members grow and develop in their careers. Our Track Trainee Program offers a structured learning pathway that helps you acquire new skills and knowledge, paving the way for career advancement opportunities within the company.