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IT Support Specialist

1 week ago

Baguio City, Cordillera, Philippines Gabtech Global, LLC Full time

**About the Role:**

We are seeking a highly skilled IT Support Specialist to join our team at Gabtech Global, LLC. As an IT Support Specialist, you will be responsible for providing technical assistance to employees and contractors.

The ideal candidate will have excellent communication skills and be able to work effectively in a hybrid environment. You will be responsible for resolving technical issues, installing and configuring hardware and software, and maintaining office workstations and company laptops.

  • Key Responsibilities:
  • Serve as the primary point of contact between users and the IT Team.
  • Resolve technical problems, such as email issues or computer malfunctions.
  • Provide assistance via ticketing system (Zoho Desk) or email.
  • Maintenance of office workstations and company laptops for both internal and contractors.
  • Monitor network connectivity and troubleshoot connectivity issues.