
Director of Strategic Data Insights
3 days ago
The ideal candidate will design and develop a unified business intelligence structure to empower strategic decision-making across departments, leveraging data pipelines from the iGaming industry and shaping insights for real-time and long-term performance improvement.
Key Responsibilities- Develop and maintain real-time dashboards, reporting infrastructure, and self-serve analytics tools that support evolving business needs.
- Define and build KPI frameworks across departments, focusing on metrics such as FTDs, ARPU, GGR, churn, bonus abuse, NGR, and player segmentation.
- Partner with cross-functional teams, including Product, CRM, Acquisition, Payments, and Risk, to surface actionable insights and develop predictive models that inform business decisions.
- Lead and mentor a team of data analysts, engineers, and reporting specialists, providing guidance and oversight to ensure successful project outcomes.
- Drive the integration and transformation of data from multiple platforms, ensuring seamless data flow and alignment with regulatory requirements.
- Ensure data accuracy, timeliness, and governance, particularly in areas related to compliance and internal audit standards.
- Design scalable data models that support evolving business needs, including VIP scoring, fraud alerts, attribution tracking, and LTV modeling.
- Collaborate with tech teams to ensure proper data collection architecture is in place across all products and platforms.
- Act as an internal data evangelist, educating stakeholders on how to effectively interpret and leverage data in day-to-day decision-making.
- 7+ years of experience in BI, data analytics, or data engineering, with at least 3+ years in a leadership or head role.
- Proven success in building BI systems for online gambling operators (B2C or B2B) with high transaction volume.
- Hands-on experience with data warehouses (e.g., Redshift, BigQuery, Snowflake) and reporting tools (e.g., Looker, Power BI, Tableau).
- Strong SQL proficiency; bonus for Python or other scripting languages used in data workflows.
- Deep understanding of iGaming KPIs, player lifecycle data, marketing attribution, and operational reporting.
- Experience designing dashboards for non-technical stakeholders—CMOs, CFOs, Country Managers, etc.
- Comfortable with ETL/ELT architecture, API data extraction, and third-party integrations.
- Ability to translate complex data into strategic recommendations for business stakeholders. Experience building BI functions during platform migrations or when moving from third-party providers to in-house solutions.
- Knowledge of data privacy regulations relevant to iGaming in Asia and Europe.
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