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Cebu Operations Lead

1 week ago

Cebu City, Central Visayas, Philippines Wipro Technologies Full time
Role Requirements

We are seeking a highly skilled and experienced individual to fill the role of Senior Operations Manager.

Key Responsibilities:

  1. Ensure excellent customer service delivery
  2. Manage service delivery and quality
  3. Lead delivery teams
  4. Develop and maintain relationships
  5. Drive revenue growth

Qualifications:

  • Minimum 9 years of experience in BPO operations
  • Strong leadership and problem-solving skills
  • Degree/Honors required