Technical Support Professional

19 hours ago

Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

We are seeking skilled and customer-focused professionals to provide technical assistance and troubleshooting support for various clients across industries.

Job Description

This is a remote, work-at-home, full-time position that requires strong English proficiency (written and spoken) and prior call center experience.

  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
Required Skills and Qualifications

To succeed in this role, you must have:

  • A high school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • A strong command of the English language
  • Typing speed of 20+ WPM
  • A high-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
Benefits

We offer a comprehensive benefits package, including:

  • HMO coverage plus dependent
  • Rice allowance
  • Clothing allowance
  • Laundry allowance
  • Meals allowance
  • Performance and loyalty bonuses
Equal Opportunity

We are an equal opportunity employer and welcome applications from diverse candidates. Our hiring process is based on merit and qualifications.

  • IT Technical Support Professional

    15 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time $50,000 - $70,000

    Technical Support Specialist OpportunityWe are seeking a skilled IT professional to provide remote technical support to employees.Assist with various platforms and technologies, including Microsoft Windows, MacOS, Android, iOS, and Microsoft 365 apps.

  • Technical Support Professional

    15 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000

    Job OverviewThe primary role of this position is to provide exceptional technical support to our community and customers, ensuring timely and effective resolution of their concerns. As a senior support specialist, you will be responsible for managing and assisting user inquiries across various platforms, identifying and escalating complex issues to...

  • Technical Support Professional

    18 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time $40,000 - $55,000

    Job DescriptionWe are looking for a skilled professional to join our remote team as a Technical Support Specialist. This role involves delivering exceptional technical and functional support to customers, including Neobanks and MFIs. As a member of our team, you will assist clients with product configurations, troubleshooting, and best practices to maximize...

  • Technical IT Support Professional

    18 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱3,500,000 - ₱6,500,000

    Job Title: IT Support SpecialistWe are seeking a skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our technical support services.Your primary responsibilities will include providing prompt and effective technical assistance to end-users, resolving...

  • Technical Support

    13 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱18,000 - ₱24,800

    Help Desk SpecialistWe are seeking a highly motivated individual to fill the role of Help Desk Specialist. As part of our team, you will be responsible for providing technical support and assistance to customers in a courteous and effective manner.Main Responsibilities:Responding to customer inquiries via phone, email, and chat in a professional and timely...

  • Technical Support Professional

    19 hours ago

    Lipa City, Calabarzon, Philippines beBeeCustomer Full time $80,000 - $100,000

    Support Specialist OpportunityWe are seeking an experienced Support Specialist to join our remote team. This role offers the chance to make a meaningful impact while working with cutting-edge Smart Grid solutions.Resolve customer support tickets and ensure timely updates.Troubleshoot technical issues (SQL, Linux, networking, VPNs).Collaborate with utility...

  • Technical Support Specialist

    12 hours ago

    Lipa City, Calabarzon, Philippines beBeeTechnical Full time ₱20,000 - ₱25,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team.This role involves providing first-level support for technical issues in a fast-paced contact center environment.The ideal candidate will assist customers with troubleshooting, product setup, and technical inquiries across various...

  • Technical Support Specialist

    18 hours ago

    Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱1,000,000 - ₱1,200,000

    Job Summary:We are seeking a skilled and dedicated Technical Support Specialist to join our team. In this role, you will be responsible for providing first-level technical support via phone, chat, or email.You will troubleshoot hardware, software, and connectivity issues, guiding customers through step-by-step solutions while documenting all technical issues...

  • Technical Support Leader

    16 hours ago

    Lipa City, Calabarzon, Philippines beBeeLeadership Full time $150,000 - $200,000

    Job Title: Technical Support LeaderAbout the RoleWe are seeking a highly motivated and customer-focused leader to manage a team of technical support engineers. As a Technical Support Manager, you will be responsible for leading a team of 10-12 Customer Support Engineers in providing high-quality technical support to our customers.Key Responsibilities:Manage...

  • IT Support Professional

    15 hours ago

    Lipa City, Calabarzon, Philippines beBeeTechnical Full time ₱3,840,000 - ₱8,080,000

    Job Title: IT Support ProfessionalWe are seeking an experienced IT professional to join our organization and provide technical assistance and support to end users.About the Role:The ideal candidate will possess a strong background in Microsoft 365 administration, Azure AD management, and technical troubleshooting. They will be responsible for providing...