
Human Resource Professional
3 days ago
We are seeking an HR Generalist to join our team.
The role involves performing a variety of duties to promote employee welfare, including resolving human relations problems and promoting employee health and well-being. The successful candidate will interview employees and discuss client, human relations, and work-related problems that adversely affect morale, health, and productivity.
The HR Generalist will evaluate and resolve human relations, labor relations, and work-related problems, and meet with management to determine appropriate action. They will also explain and provide advice to workers about company rules, regulations, and procedures, and the need for compliance.
The key responsibilities of the role include:
- Account Management: Partner with clients in implementing strategic retention tools and activities, coordinate with various units on the implementation of programs, actions, policies, and procedures that have a direct impact on assigned account/MSA, ensure compliance of assigned account to all HR Programs and Initiatives, and assist roll out of HR Programs.
- Employee Engagement: Manage Employee Engagement Activities, offer counseling service to employees, manage employee complaints, and coordinate and facilitate New Hire Orientation.
- Employee Relations and Administration: Handle Minor to Complex Behavior and Attendance Administrative/Labor Cases, escalate complex issues to Sr. HRBP and HRBP Lead, determine employee's eligibility for transfer, promotion, or rehire, prepare employee separation notices and related documentation, conduct Exit Interviews to determine the reason behind separations, and secure necessary buy-in from people on the implementation of human resource/client directives.
In order to be successful in this role, you will need to possess:
- At least 2-3 years of HRBP, labor relations or employee relations experience; ideally in the BPO industry.
- Candidates must possess a bachelor's/college degree in Human Resources Management, Psychology, Behavioral Science, or equivalent.
- Proficient in Microsoft Excel, Word, and Google Workspace apps.
- Can easily adapt and understand different HR systems applicable for the job.
- Good time management, multitasking, and organizational skills.
- Excellent communication skills, both written and oral.
Becoming part of our team means:
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
- Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- Powering global startups: We've created jobs that empower global start-ups to focus on growth.
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