
Expert Integration Strategist
1 day ago
As a Technical Integration Specialist, you will play a key role in helping our customers successfully implement our platform for integration and automation. Your expertise will enable businesses to navigate complex workflows efficiently and drive agility.
Trusted by thousands of organizations worldwide, we empower teams to unlock new value and stay ahead in today's fast-paced business environment.
We foster a collaborative culture that empowers everyone to take ownership of their roles and make a meaningful impact. We are driven by innovation and seek like-minded professionals who share our passion for building a better future.
We prioritize work-life balance and offer a dynamic work environment along with a range of benefits that enhance our employees' well-being and productivity.
Responsibilities:- You will assist customers in adopting our platform from both business and technical perspectives, defining best practices and working closely with customer stakeholders.
- Engage with customers to provide technical consulting, guidance, and enablement to achieve value quickly.
- Lead the solution design process jointly with customers, gathering integration and automation requirements.
- Share best practices related to deployment models, governance structures, integration design, and build.
- Work closely with Product and Engineering to review customer feedback and identify opportunities for platform enhancements.
- Become a trusted customer advisor and advocate within our organization.
- Participate in post-onboarding deployment health checks and guidance on integration and process optimizations.
- Contribute to team growth by creating or enhancing content such as presentations, demos, and online courses.
- Prioritize and deliver exceptional customer service experiences.
- 5+ years of hands-on experience in solutions and implementation consulting.
- Strong understanding of integrations, system design principles, and technology trends.
- Good knowledge of database technologies, SQL, and Postgres.
- Experience working with at least one Integration Platform, such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, or Oracle Integration Suite.
- Cloud business app experience, including Workday, NetSuite, Salesforce, ServiceNow, or SAP, is highly valued.
- Web development frameworks and frontend/backend knowledge are a plus.
- Collaborative mindset, adaptability, and passion for making a difference.
- Critical thinking and analytical skills with an entrepreneurial and proactive approach.
- Effective communication skills, with the ability to convey complex concepts to non-technical audiences.
- Fast learner who can research and synthesize ideas effectively.
- Proactive problem-solving and initiative-taking skills.
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