Operational Efficiency Lead

4 days ago


Pasig, National Capital Region, Philippines VISAYA KPO Full time

We are excited to announce an opportunity for a highly skilled and motivated Operational Efficiency Lead to join our team at Visaya KPO. In this role, you will be responsible for driving operational excellence across various functions and departments, with a focus on enhancing efficiency, productivity, and quality.

The ideal candidate will have a strong background in operations management, with experience in leading projects and implementing process changes. You will work closely with our business leadership to identify areas for improvement and develop strategic plans to address them. Your expertise in process analysis, design, and implementation will enable you to drive significant benefits and cost savings for our organization.

We are looking for someone who is passionate about operational efficiency and has a proven track record of delivering results-driven solutions. If you have a keen eye for detail, excellent analytical skills, and the ability to communicate complex ideas simply, we want to hear from you.

Key Responsibilities:

  • Lead operational improvement initiatives to drive business value and enhance customer satisfaction
  • Design and implement process changes that improve efficiency and reduce costs
  • Analyze business processes and identify opportunities for improvement
  • Develop strategic plans to address operational gaps and inefficiencies
  • Collaborate with cross-functional teams to implement process changes
  • Measure and evaluate the effectiveness of operational improvements

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or related field
  • Minimum 4 years of experience in operations management or a related field
  • Proven track record of delivering results-driven solutions
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Familiarity with process improvement methodologies (e.g., Lean, Six Sigma)


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