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Operations Efficiency Specialist

2 weeks ago

Pasig, National Capital Region, Philippines HealthQuist Inc. Full time
Job Description

This role is responsible for conducting quality control assessments, ensuring compliance with quality assurance standards, and managing the overall quality of processes and procedures.

The Quality Analyst will be responsible for analyzing data, identifying areas for improvement, and implementing quality management strategies to enhance efficiency and productivity.

  • Strong analytical skills, attention to detail, and problem-solving abilities are required.
  • Experience in quality control and quality assurance in a BPO setting is necessary.
  • Excellent communication skills, both verbal and written, are essential.