Chief Customer Experience Officer

6 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerSuccess Full time ₱500,000 - ₱800,000

We are seeking a Customer Success Manager to drive business growth and customer satisfaction. As a key member of our team, you will be responsible for monitoring customer engagement across various touchpoints, identifying areas for improvement, and developing strategies to enhance customer experience.

Key Responsibilities:
  • Monitor customer satisfaction and product usage across all channels
  • Develop and implement data-driven strategies to increase customer retention and adoption
  • Create and maintain comprehensive customer journey maps to ensure seamless customer experiences
  • Conduct thorough analysis of customer data to identify trends and opportunities
  • Collaborate with internal teams to address customer issues and provide proactive solutions
  • Recommend and implement strategies to increase upsell and cross-sell opportunities
  • Guide onboarding and helpdesk support processes to ensure customer-centric outcomes
Requirements:
  • Strong analytical, communication, and problem-solving skills
  • Ability to interpret and analyze complex customer data
  • 2-5 years of sales or customer support experience, with 1+ year in a leadership role preferred
  • Excellent time management and collaboration skills

We're looking for a proactive and results-driven professional who is passionate about delivering exceptional customer experiences. If you have a strong ability to collaborate, communicate effectively, and drive business outcomes, we'd love to hear from you.

  • Chief Officer

    4 days ago

    Iloilo City, Western Visayas, Philippines Mot - Barko Manila Inc. Full time $70,000 - $120,000 per year

    Company DescriptionMot - Barko Manila Inc. is a company located in Ma. Daniel Bldg, 470 San Andres, Manila, Philippines. The company provides top-notch maritime services with a strong emphasis on safety and reliability. Our team is dedicated to delivering excellence through our comprehensive range of services that cater to the unique needs of the maritime...

  • Chief Customer Experience Officer

    24 hours ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱180,000 - ₱300,000

    Job SummaryWe are seeking a professional to provide top-notch customer service and support to our clients. If you have excellent communication skills, problem-solving abilities, and a passion for technology, this role is ideal for you.Key ResponsibilitiesResolve technical issues through step-by-step explanations and tailored approaches.Analyze complex...

  • Chief Marketing Officer

    1 week ago

    Mandaue City, Central Visayas, Philippines VM Consultancy and Visa Services Inc. Full time ₱20,000 - ₱30,000 per year

    We're Hiring: Chief Marketing Officer (CMO)VM is on the lookout for a visionary Chief Marketing Officer (CMO) a digital champion who can lead our marketing team to new heightsWhat We're Looking ForWe want a forward-thinking leader who is: A Digital Champion – stays ahead of trends, data-driven, and innovative. A CRM Expert – understands customer journey,...

  • Chief Marketing Officer

    5 days ago

    Cebu City, Central Visayas, Philippines beBeeMarketing Full time ₱900,000 - ₱1,800,000

    About the RoleWe are seeking a seasoned Chief Marketing Officer to spearhead our marketing efforts and drive business growth across digital channels, strategic partnerships, and franchise support.Key ResponsibilitiesDevelop and execute integrated marketing strategies aligned with our brand vision and goals.Promote our nurse call, messaging systems, and...

  • Chief Financial Officer

    6 days ago

    Cebu City, Central Visayas, Philippines beBeeFinancial Full time ₱600,000 - ₱1,200,000

    Job Title:Chief Financial OfficerAbout the Role:This key position is responsible for overseeing and controlling the flow of cash, income, expenditures, and financial instruments. The successful candidate will be a strategic partner to the organization, providing insightful financial guidance and support.Key Responsibilities:Reviews and monitors accounts,...

  • Chief Transformation Officer

    1 week ago

    Cebu City, Central Visayas, Philippines RAFI MICRO-FINANCE Full time $90,000 - $120,000 per year

    RAFI Micro Finance, Inc. is seeking a visionary and impact-driven Chief Transformation Officer to lead enterprise-wide transformation efforts that integrate innovation, digital solutions, and social impact.As a key member of the leadership team, you will architect and implement the organization's transformation roadmap—bringing together strategy,...

  • Chief Finance Officer

    1 week ago

    Mandaue City, Central Visayas, Philippines Fundline Finance Corporation - Mandaue City Full time ₱900,000 - ₱1,200,000 per year

    ShareJob DescriptionWe are seeking an experienced Chief Finance Officer (CFO) to oversee the financial operations of the company, manage budgeting, reporting, and strategic financial planning. Responsibilities:Lead financial planning, budgeting, and forecasting processes. Oversee financial reporting, audits, and compliance with regulations. Develop financial...

  • Chief Information Officer

    2 weeks ago

    Iloilo City, Western Visayas, Philippines LIFEBANK-A RURAL BANK Full time

    About the role We are seeking an experienced and visionary Chief Information Officer (CIO) to lead the digital transformation and drive the technological innovation at LIFEBANK-A RURAL

  • Chief Engineer

    6 days ago

    Cebu City, Central Visayas, Philippines Robinsons Land Corporation Full time ₱104,000 - ₱130,878 per year

    DepartmentCybergateCebu-EngineeringEmployee TypeProbationaryTheChief Engineeris responsible for ensuring the smooth daily operation, maintenance, and repair of mall equipment and facilities. He/she also supports the Environmental, Health, & Safety (EHS) mandate. He/she leads the Engineering Department of the mall.QualificationsCandidate must be a licensed...

  • Chief Client Experience Officer

    24 hours ago

    Cebu City, Central Visayas, Philippines beBeeCustomerAdvocate Full time ₱1,060,000 - ₱1,274,000

    Job OverviewAs a Customer Advocate, you will be responsible for ensuring our clients achieve their desired outcomes while utilizing our services.This involves leading new customer onboarding, proactively managing client relationships to ensure satisfaction and growth, and efficiently handling various client requests and support needs.Key Responsibilities:New...