Chief Customer Experience Officer

12 hours ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱180,000 - ₱300,000
Job Summary

We are seeking a professional to provide top-notch customer service and support to our clients. If you have excellent communication skills, problem-solving abilities, and a passion for technology, this role is ideal for you.

Key Responsibilities
  • Resolve technical issues through step-by-step explanations and tailored approaches.
  • Analyze complex problems, isolate root causes, and implement effective solutions.
  • Provide comprehensive issue resolution, ensuring customer satisfaction and ownership of the experience.
Required Skills and Qualifications
  • Strong spoken and written English (C1 level) or equivalent proficiency.
  • Minimum 1 year professional customer service experience or equivalent customer-facing role.
  • Experience supporting customers via email, chat, or other channels.
Benefits

Our company prioritizes employee well-being and safety during uncertain times.

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