
Clinical Operations Specialist
1 day ago
Job Title: Clinical Operations Manager
Job SummaryWe are seeking an experienced Clinical Operations Manager to join our team. The successful candidate will be responsible for managing clinical operations, client relationships, and case management.
Key Responsibilities:- Manage clinician rosters, ensure services are delivered on time, and monitor quality benchmarks.
- Develop and implement SOPs for country-specific delivery requirements.
- Collaborate with cross-functional teams to refine workflows and improve client experiences.
- Master's Degree in Counselling, Clinical Psychology, or related mental health disciplines.
- Professional registration with a relevant counselling/psychology board.
- At least 3–5 years of post-graduate clinical experience.
- Demonstrated experience in clinical operations, client relationship management, or case management.
- Generous leave policy and time off to rest and recharge.
- Birthday leave and quarterly mental health days.
- Flexible work arrangements and a culture that values personal time and long-term wellness.
- Comprehensive insurance and performance bonuses.
- Development budget and access to mental health resources.
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