Expertise in Consumer Engagement

2 weeks ago

Angeles City, Central Luzon, Philippines beBeeConsultant Full time ₱60,000 - ₱120,000
Customer Service Consultant Role

About the Role:

We are seeking highly skilled Customer Service Consultants to provide exceptional customer service to consumers. As the point of contact, you will answer inbound calls and respond to inquiries about products and services. Additionally, you will process payments, perform general account maintenance, and may be encouraged to up-sell customers to new products or services.

This role requires a high level of performance to support our high volume of inbound calls. The ideal candidate will have excellent verbal and written communication skills, proficiency in reading, and multi-tasking abilities, with experience working with CRM applications preferred.

Requirements
  • High school diploma or GED required
  • Demonstrated ability to perform at a high level to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
Benefits

All your information will be kept confidential according to EEO guidelines.

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