
Senior Consumer Debt Analyst
1 day ago
About this Role
Our organisation is seeking a forward-thinking Senior Client Insights Analyst to support our evolving focus on AI-assisted insight delivery, proactive scenario modeling, and cloud-first analytical architecture.
- As a key member of the analytics team, you will partner with internal client leads and external stakeholders to define analytical needs and translate them into high-impact deliverables.
- You will develop and maintain tailored dashboards, cohort trackers, and insight narratives that reveal commercial and operational levers.
- Lead deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes.
- Deliver strategic presentations to client stakeholders with clear recommendations and hypotheses for testing.
- Build and refine repeatable insight models that support benchmarking, campaign planning, and forecasting.
- Mentor junior analysts in developing storytelling, interpretation, and client-facing analytics skills.
- Play a lead role in driving cross-client insight standardisation and reporting automation.
Requirements
- Presents findings directly to client stakeholders in recurring forums and bespoke sessions.
- Translates data into compelling narratives, offering recommendations rooted in behavioural trends and financial performance.
- Builds trust through clear, commercially relevant storytelling that supports client decisions.
- Responds dynamically to client questions, developing new lenses and views as their needs evolve.
- Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field.
- 7+ years of experience in analytics, with a clear focus on client-facing, commercial, or strategic work.
- Expert-level SQL, with proven experience extracting and transforming large datasets.
- Strong communication skills, with a track record of presenting insights to external stakeholders.
- Deep understanding of cohort analysis, performance attribution, and outcome modelling.
- Skilled in Tableau or similar BI tools, with the ability to build intuitive and visually engaging dashboards.
- Able to work independently and prioritise long-term value over short-term output.
- Proven experience mentoring peers and contributing to a collaborative analytics culture.
Preferred Skills
- Experience in fintech, financial services, or recovery analytics.
- Familiarity with Snowflake and/or cloud-native data environments.
- Exposure to forecasting, predictive modelling, or experimental design (A/B testing).
- Consulting or agency-side experience highly regarded.
Tools Used by Analytics Team
- Languages: SQL, Python.
- Platforms: AWS, Tableau.
- Workflow Tools: JIRA, Confluence, Git.
- Optional: dbt, Airflow, or similar orchestration frameworks.
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