
Criminal Defense Client Advocate
1 day ago
Imagine a role where you can build lasting relationships with clients and help them navigate complex situations. As a Sales Intake Representative, you will be the first point of contact between clients and our team of attorneys.
This position involves guiding clients from their initial call to a formal consultation, ensuring they feel heard and understood. You will work closely with internal teams to coordinate appointment setting and follow-up, providing a seamless experience for our clients.
Responsibilities:- Create exceptional first impressions by representing our organization with warmth and professionalism.
- Handle client calls, answer questions, provide guidance, and schedule consultations with attorneys.
- Own the client journey by coordinating appointment setting and follow-up with internal teams.
- Proven sales experience in a call center environment.
- Exceptional English communication skills, both written and verbal.
- Reliable laptop/PC, high-quality headset, and high-speed internet with a backup connection.
- Competitive salary based on experience.
- Permanent remote work setup.
- Opportunities for growth and career advancement.
- Collaborative and inclusive work environment that values innovation.
- Seniority level: Associate
- Employment type: Full-time
- Job function: Sales/Client Services
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