Remote Service Support Specialist

1 day ago


Mabalacat, Central Luzon, Philippines beBeeSupport Full time ₱450,000 - ₱700,000
Job Opportunity Overview

This remote-based Service Desk Analyst role involves providing high-quality technical assistance to clients via phone calls, emails, and ticket escalations.

Key Responsibilities:
  • Offer technical support services to clients through prompt responses to incoming calls, instant messaging, and email queues.
  • Document client-reported incidents and requests accurately, along with troubleshooting steps and results, into the IT service management system.
  • Monitor critical infrastructure problems using monitoring systems; perform diagnostics and escalate issues following established procedures.
  • Proactively maintain user relationships by educating clients on system operations and applications.
Required Skills and Qualifications:
  • College degree or equivalent experience preferred.
  • Excellent communication, organizational, and written skills.
  • Minimum 1-3 years of experience in a Help Desk/Service Desk or other IT roles.


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