Customer Service Associate Opportunity

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱207,000 - ₱217,000
Remote Customer Service Job

This job is a work-from-home opportunity where you'll be the first point of contact for our customers' queries.

  • You will provide support to customers, drivers, shippers, and delivery service partners to ensure successful deliveries.
  • Resolving technical issues related to Amazon's website, Prime services, and digital devices (Echo, Kindle, etc.) will be one of your responsibilities.

Key Responsibilities Include:

  • Customer Support and Delivery Services
  • Technical Issue Resolution
  • Gathering Intelligence to Prevent Potential Issues

What You Can Expect:

  • Competitive pay starting at PhP 18,700 monthly, excluding rice and internet allowance
  • Opportunities for on-the-job learning and growth
  • Variable shifts over a 40-hour week from Monday to Sunday
  • Training to develop problem-solving skills for customer support
  • Equipment provided by us: desktop computer, UPS or power supply, and headset. You will need a dedicated office space with a desk and chair, and reliable broadband connection. A noise- and hazard-free environment is required.
  • No script or memorized dialogues; you are encouraged to bring your personality to customer interactions
  • Lifestyle benefits and other perks

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